The Lancashire LINk carried out research with service users and their carers within Lancashire on their experiences and perceptions of domiciliary care services, in collaboration with Lancashire County Council, who monitor the contracts for domiciliary care agencies. The project ran over a six-month timescale, from February 2010 to September 2010 and this case study summarises the resulting report.
Individual Placement and Support (IPS) is a successful pilot scheme in Stockport run by Pure Employment funded by the Department of Health and NHS North West to address the employment need of people with severe and enduring mental health, recognised as a major contributor to mental wellbeing.
This case study looks at how IPS in Manchester was set up, its outcomes, challenges, and key learning points. It focuses on the change of culture that was needed within community mental health teams to make employment support a key aspect of services offered to people, recognising the significant health benefits.
Wirral Metropolitan College Health and Social Care team have produced a 2 day course “Introduction to the principles of End of Life Care” with support, help, advice from the Wirral End of Life Care facilitators and Cheshire and Merseyside Cancer Network. To date 8 programmes have been delivered by college tutors to a total of 130 staff with very positive feedback from both the attendees and their managers. In almost all cases people attending the course feel they have increased confidence, skills and knowledge and most feel they will benefit from the training and apply it in practice.
Greater Merseyside’s Condition Management Programme (CMP) was in operation for five years until March 2011 as part of the national Pathways to Work Choices Programme and in partnership with Jobcentre Plus. It was highly successful at attaining its core aims, which were to help people gain the skills to necessary to better manage their own health conditions and to ultimately return to work.
The North West Junior Doctor Advisory Team (JDAT) is a successor body to the local regional action team formed to implement a new junior doctor contract (the New Deal) in 1991. This team consists of two junior doctors from different backgrounds and at different stages in their careers, plus a project officer.The JDAT provides independent guidance and oversight for matters such as New Deal issues and is the point of contact within the NHS North West for Junior Doctors who need help and advice about their rotas and working conditions.
This case study describes the introduction and some of the issues encountered when rolling out the use of the Establishment Control functionality of ESR at the Royal Liverpool and Broadgreen University Hospitals Trust (RLBUHT) from 2009 onwards. Workforce is the biggest single expenditure for the Trust. In order to manage this huge resource better, the Trust aimed to utilise the ESR establishment control system. This would provide the opportunity to link up to date financial information/budgets to HR information.
East Cheshire Trust employs 120 doctors who are required to undergo a strengthened medical appraisal from the 1st April 2012 to support the GMC’s appraisal and revalidation requirements. As a result the Trust has carried out a comprehensive review of its current appraisal systems and procedures to ensure they are fit for purpose, and has have explored innovative and cost effective solutions for gathering and storing confidential appraisal information and data.
Calderstones Partnership NHS Foundation Trust is a learning disability Trust which since 2002 has implemented several vocational training packages around learning disabilities and also literacy and numeracy, in order to help staff improve the quality of service delivery, and also to assist staff in progressing along the NHS Careers Framework. As a result 51 members of staff have been promoted by at least one band, with 29 even going on to undertake nurse training.
The Cheshire End of Life Care Service Model, operational since 2010, ensures that the national end of life care tools are fully utilised across all care settings in Central and Eastern Cheshire. The model is a collaborative partnership across primary and acute care, hospices, care homes, further voluntary sector partners and social care. One of the model’s long-term aims is to integrate End of Life Care (EOLC) competency frameworks into workforce development for health and social care staff. This case study demonstrates how this has been successfully achieved in practice.