Critical Care’s Adaptation of “What Matters to You?” Conversations

Since its inception in Norway in 2014, “What Matters to You?” Day has grown into an international phenomenon. Two years after its launch, Scotland was the only other country in the world to join Norway in the ground-breaking initiative. Since 2016, 41 countries have embraced the day. On the 6th June 2019, Wirral University Teaching Hospital’s (WUTH) Critical Care department joined in with the conversation.

The WUTH Critical Care Team wanted to involve our staff, patients and relatives in influencing the care delivered. The opportunity to have a conversation was invaluable to help to understand what matters to everyone involved in the pathway of care. This forum would contribute to service development and aimed to improve staff engagement.