Data Verification – Care Plus Group

Improving Care Plus Groups; workforce information systems and ensuring data up to date This project focused on bringing Care Plus Groups; workforce information systems and data up to date and concentrated on 7 key data quality priorities within ESR. This included specific targets to significantly improve data quality within Care Plus Group during 2013. The 7 priorities were as follows: Ethnic Origin, Religious Belief, Sexual Orientation, Disability, Recruitment Source, Recruitment Source NHS and Date of Birth.In order for the project to be undertaken funding was obtained through a Service LevelAgreement (SLA) with the Yorkshire and Humber Local Education Training Board (LETB). This funding was used to recruit a HR Intern for 6 months to lead on the project, plan the exercise and ensure this was completed for the whole organisation. This appointment ensured minimum disruption to the HR Team and meant there was a staff member dedicated solely to the project. Initially the project was set up to address the issue of the 7 key data quality priorities within Care Plus Group. It was also deemed an appropriate time to update other outstanding information. This meant that we were able to update personal information with staff, gain emergency contact information and cleanse out of date data. This was achieved by the creation of the data verification project where information from staff was taken. This also involved all processes being reviewed and improved so the problem of out of date and missing information was rectified and would not occur in the future. The project was established in October 2012 but did not officially start until January 2013where initial planning commenced. Due to other areas in the organisation needing attention, the main exercise was rolled out to all staff in April 2013. Due to the extension of the HR Internship this ensured that the process was undertaken thoroughly and ensured nearly a 100% return of all information. This project officially closed in December 2013.During the year the project was undertaken Care Plus Group were able to significantlyimprove the data on ESR for all areas of the original SLA. (As a result we have all equalities information for staff. With only 12 outstanding forms still to be returned to date). A decision was taken for the 12 remaining forms to record this outstanding information as not declared; on ESR until the correct information was obtained from the members of staff. Current processes within HR including monthly reports, payroll documents and all forms ensure that this data stays up to date so this problem will not arise in future.Key Aims:

• Improve Data Quality Streamline processes to become more efficient
• Ensure all employee data is up to date
• Gain a better understanding of the diversity within the workforce
• Collect emergency contact information for every employee Collect registration details i.e. NMC for all employees (where applicable) which must be held on ESR Enable employees to understand what information the organisation holdson them and why and to correct any information on record
• Create a culture where staff are willing to disclose equality information