A Workforce Strategy to Improve Staff Engagement

Bolton NHS Foundation Trust has undertaken a staff engagement strategy, supported by the development of the Bolton Improving Care System (BICS) and lean processes, as well as by a comprehensive leadership development programme.Throughout its journey the Trust has had to demonstrate its ability to respond flexibly and positively in an ever-changing NHS landscape where major NHS reform are creating new economic environments, workforce and service uncertainties. Despite these major challenges the Trust has achieved higher than average staff survey results and an increase in engagement scores as measured by ‘Staff Temperature Checks’.