Values Based Recruitment
Yorkshire Ambulance Service is an integral part of the NHS in Yorkshire. We work closely with hospitals, health trusts and healthcare professionals, as well as the other emergency services. We cover the whole of Yorkshire, from isolated moors and dales to urban areas, coastline and inner cities.We employ over 4,500 staff, who together with over 3,000 volunteers enables us to provide a 24-hour emergency and healthcare service to more than five million people.The people we recruit range from front line responders such as paramedics, care assistants and call handlers through to the full range of people, skills and professions needed to keep a modern ambulance service running. We have mechanics, cleaners, accountants, trainers, logisticians to name a few.Everyone in YAS is aligned to our vision of saving lives and caring for you. We believe that all new recruits should be aligned to this vision and be able to demonstrate a clear commitment to our values.This case study explains our innovative journey taken during 2013 to deliver values based recruitment.Our Vision: To provide an ambulance service for Yorkshire which is continuously improving patient care, high performing, always learning and delivers value for money.Our ValuesWe CareWorking together for patients - we work with others to give the best care we canEveryone counts - we act with openness, honesty and integrity - listening to and acting on feedback from patients, staff and partnersCommitment to quality of care - we always give the highest level of clinical careAlways compassionate - our staff are professional, dedicated and caringRespect and dignity - we treat everyone with dignity, courtesy and respectEnhancing and improving lives - we continuously seek out improvements